Shipping and Return Policy
Shipping Policy
Orders are generally shipped in 1 business day after your order is processed and they normally take an additional 3 - 5 business days to arrive.
Orders are processed Mon-Fri during normal business hours.
You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.
Return Policy
We expect our customers to be 100% happy with our products. If you are not satisfied with your purchase, any unused product in its original packaging can be returned for a full refund within 60 days of purchase. Items must be in new, unused condition, in the original packaging with all the tags attached. Customers are responsible for return shipping costs unless the items were shipped to you in error.
To return products, please download the form here.
If the item you would like to return was a gift and you are not the original purchaser, store credit will be issued.
If we have made an error with your order or a product is defective or damaged in shipping, please call us immediately at 1-315-451-4100 or contact us so that we can make it right!